Privacy Policy
Effective Date: 20 August 2024
Docur8 Pty Ltd is committed to protecting the privacy of our customers, partners, and visitors. This Privacy Policy outlines how we collect, use, and safeguard personal information in compliance with the Privacy Act 1988 (Cth) and other relevant Australian privacy laws.
1. Collection of Personal Information
We collect personal information that is necessary for our business activities, including but not limited to:
- Personal Details: Name, address, email address, phone number, and other contact information.
- Account Information: Username, password, and other login credentials.
- Transaction Information: Payment details, billing address, and purchase history.
- Usage Data: Information about how you use our website, products, and services, including IP addresses, browser type, and interaction data
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2. Use of Personal Information
We use the personal information we collect to:
- Provide, operate, and maintain our products and services.
- Process transactions and send related information, including purchase confirmations and invoices.
- Communicate with you, including responding to inquiries, sending administrative and promotional emails, and providing customer support.
- Improve our products, services, and customer experience by analyzing usage and feedback.
- Comply with legal obligations and protect our rights and the safety of our users and the public.
3. Disclosure of Personal Information
We may share your personal information with:
- Service Providers: Third-party vendors who assist in operating our business, such as payment processors, IT service providers, and marketing agencies. These parties are bound by confidentiality obligations.
- Legal Requirements: Authorities, regulators, or law enforcement if required to comply with legal obligations or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.
4. Security of Personal Information
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information.
5. Access and Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, out of date, incomplete, or misleading. To do so, please contact us at the details provided below.
6. Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behavior, improve functionality, and personalize content. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. International Transfers
If we transfer personal information outside of Australia, we will take steps to ensure that the information is afforded the same level of protection as it is under Australian law.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Docur8 Pty Ltd
18 Howard Avenue
Dee Why, 2099
New South Wales, Australia
info@docur8.com
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