Our Process
We can help at any stage of your documentation journey. What we provide depends on your documentation needs and challenges.
Have no documentation?
We work with your teams to develop a process for creating and updating documentation from the ground up
Documentation all over the place?
We will assess your existing documentation and develop a strategy that improves your content accessibility, consistency, and accuracy
Create/Update documentation?
We can help update your existing documentation to reflect the latest features of your product
Beautiful documentation for smart products: our process
Assess your documentation
Assess your existing documentation (if any) for content reuse, to avoid wasting previous efforts and resources.
Collect product information
Work with SMEs to learn about your product and customers to align the documentation with your business mission and objectives.
Craft your documentation
Craft beautiful documentation that showcase your product and engage with end users.
Test the documentation
Test the new documentation by observing how users interact with it, as a way to analyze it and gauge its quality.
Publish
Publish the reviewed and tested documentation to help your team and users love your product.